Atmosphere is subjective, but overwhelming noise ruins a dinner. Validate their experience while framing your venue's typical vibe appropriately.
"It's a weekend in the city, of course it's loud. Go to a library if you want quiet."
"We appreciate your feedback. We aim for a lively, energetic atmosphere, but we understand it can sometimes get a bit too loud for intimate conversations. We are currently looking into acoustic solutions to better balance the sound in our dining room."
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