Valet damages shift the complaint from a bad meal to property damage. Redirect the conversation offline immediately to your insurance or third-party vendor.
"We don't own the valet company, so it's not our problem. Take it up with them."
"We are very sorry to hear about this incident. While our valet is operated by a third-party service, we expect our guests' property to be treated with total care. Please contact us so we can connect you with the valet management team to resolve this."
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